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COVID-19 Pandemic Mail Delivery Interruptions

March 24, 2020

COVID-19 Pandemic Mail Delivery Interruptions

Last Update: April 20, 2020

Dear Customers,

International mail and parcel service is being severely impacted by the evolving coronavirus situation. Many international Postal Operators have suspended mail service.

United States of America

Mail and Parcels destined to all regions of the U.S.A. continue to be delivered. Changes to USPS operations and delivery processes to protect employees and the public from the spread of COVID-19 may impact delivery times.

International Destinations (excluding U.S.A.)

Postal services have been suspended to many international destinations at the request of the receiving Postal Operator or due to the lack of available transportation. 

Canada Post is still accepting letters and parcels for these destinations. 

Australia, Austria, Barbados, Belarus, Belgium, Bulgaria, China*, Croatia, Czech Rep, Denmark, Ethiopia, Finland, France, Germany, Greece, Holy See, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Italy, Japan, Jordan, Korea South Rep, Lithuania, Luxembourg, Macao, Mexico*, Netherlands, New Zealand, Norway, Pakistan, Poland, Portugal, Romania, Serbia, Singapore, Slovakia, Slovenia, Spain, St Pierre Miqln, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, United States Of America, Viet-Nam

*Zoologist don't ship to China and Mexico regardless of Canada Post service availability.

Canada Post is not accepting mail and parcels for these destinations due to a temporary service disruption. 

Afghanistan, Albania, Algeria, Angola, Anguilla, Antigua And Barbuda, Argentina, Armenia, Aruba, Ascension, Azerbaijan, Bahamas, Bahrain, Bangladesh, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia/Herzegov, Botswana, Brazil*, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central Afr Rep, Chad, Chile*, Colombia, Comoros, Congo, Congo, Dem Rep, Cook Islands, Costa Rica, Cuba, Curacao, Cyprus, Djibouti, Dominica, Dominican Rep, Dutch Caribbean, Ecuador, Egypt, El Salvador, Equat Guinea, Eritrea, Estonia, Falkland Islands, Faroe Islands, Fiji, Fr Polynesia, French Guiana, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, India, Iran, Iraq, Israel, Ivory Coast, Jamaica, Kazakhstan, Kenya, Kiribati, Korea North Dem Rep, Kosovo, Kuwait, Kyrgyzstan, Lao, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Moldova, Republic, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Oman, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Qatar, Reunion, Russia, Rwanda, Saint Helena, Saint Kitts & Nevis, Saint Lucia, Saint Maarten, Samoa, Sao Tome Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Solomon Is, South Africa, Sri Lanka, St Vincent & Grenadines, Sudan, Suriname, Swaziland, Tajikistan, Tanzania, Timor-Leste, Togo, Tokelau, Tonga, Trinidad And Tobago, Tristan Da Cunh, Tunisia, Turkey, Turkmenistan, Turks & Caicos, Tuvalu, Uganda, Ukraine, United Arab Emr, Uruguay, Uzbekistan, Vanuatu, Venezuela,Virgin Islands-Br, Yemen, Zambia, Zimbabwe

*Zoologist don't ship to Brazil and Chile regardless of Canada Post service availability.

For destinations where service is still available, expect significant and unpredictable delays. Delays are the result of both limited air transportation and changes in the way Postal Operators deliver. Like Canada Post, many international Postal Operators have introduced changes to eliminate customer interactions at the door and support social & physical distancing. These changes may delay delivery and signature will not be available on some items.

To see the full list of destinations in PDF, click here. Thank you for your understanding.


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